DryX questions
and answers

Most asked

Can wet carpet be saved?
If water is from a clean source and has not sat there for more than 2-3 days, we may save the carpet. Exceptions include old carpet that is delaminating or stained carpet.
How long does it take for mould to grow?
Microscopic mould begins to grow as early as 24 hours. Acting fast and immediately drying equipment installation will help prevent further damage and additional costs. If mould is already present, you need it gone, not covered up. Our team removes the spores from contaminated areas and takes proper precautions to ensure they won't return.
Will my carpets dry out on their own?
Suppose there is more than a few litres of water or a wet patch larger than 30 cm2. In that case, professional help is necessary to prevent mould growth and musty smells. There is a high risk of permanent damage if we do not irradicate all water as quickly as possible.
Can timber floors be rescued?
Water trapped in solid wood flooring can be removed using dehumidifiers and specialist dry heat mats. Using the proper equipment and following the correct drying procedures enables the best chance of restoration. Modern engineered floating floors (AKA laminate flooring) are generally non-restorable. It is impossible to extract moisture trapped under these sealed surfaces. The latest FLUR™ thermal cameras can quickly detect moisture in these areas.
How long does it take to dry carpets and structure?
Even carpet slightly damp to the touch will take 12-24 hours to dry. In most cases, it will take 2-4 days to dry the carpet and underlay. It may not be visible to the naked eye, but most floods penetrate walls and subfloors. For us to dry the walls and structure, it may be necessary to lift the floor coverings and remove skirtings to undertake structural drying for a further 2-3. A property fully submerged in water may take several weeks or up to a month to reach acceptable dry standards.
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