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sentiment_very_satisfiedKaylynn
15 Jan 2024
I was very impressed with the service I received from DryX. They were very professional and friendly. They were very quick to respond to my call and were able to come out to my house within the hour. They were able to dry out my carpet and remove the water from my house within a few hours. I would highly recommend them to anyone who needs water damage restoration services.
sentiment_very_satisfiedRebbecca
12 Jan 2024
Quick response sending technicians out on a Saturday for water mitigation. Very good communication, great customer service from the receptionist, the technicians and the project managers. Excellent work in saving our furniture and drying the home. Thank you DryX!
sentiment_very_satisfiedDanni
10 Jan 2024
We were so surprised by the fast response time. The folks at DryX made sure to keep us in the loop throughout the entire process and every member of the staff was a pleasure to work with. We received full compensation for our flood repairs thanks to DryX's diligence in dealing with the insurance company. The quality of the repairs was better than the original. I highly recommend their services - call them first. You'll be glad you did.
sentiment_very_satisfiedNicole
7 Jan 2024
Overall, working with DryX has been a very positive experience. The staff is friendly, helpful and extremely knowledgeable from technicians to the owners who are local and very involved with the business. With almost 20 years in business, DryX should be your first call in Melbourne! They’re available 24/7 and respond to home emergencies ASAP. They also specialize in working with insurance companies on behalf of their clients. Definitely worth making the initial phone call. Good luck!
sentiment_very_satisfiedMichael
5 Jan 2024
DryX was terrific! They arrived promptly and handled EVERYTHING with both professionalism and excellent customer service. All invoices were sent directly to insurance for us and DryX got at all covered. Our home is really in better shape now than it was before the water damage happened. I would recommend DryX to anyone needing their services! Two thumbs way up!
sentiment_very_satisfiedKim
3 Jan 2024
DryX were absolutely wonderful!! In what could've been a nightmare situation - with mum living in the house that suffered storm damage and flooding into the bedroom and hallway: their prompt, courteous expertise and remedial work was a very welcome relief! Their high standard of work and level of communication meant that mum didn't have to be re-homed during the work, making it much less of an ordeal. Thank you!! Kim
sentiment_very_satisfiedSamantha
1 Jan 2024
Very happy with the service I received from the DryX team! Mine and several other apartments in my building flooded during a storm and we were given the run-around and a bunch of competing advice from the strata and insurance companies. Luckily I got hold of their team and their advice and timely organisation of workmen to my house meant that mine was the only apartment that suffered no long-term damage as a result of the storm. My neighbours all had mold develop and suffered with stinky houses and expensive replacements to furniture and carpets. Thanks DryX! Samantha
sentiment_very_satisfiedParis
27 Dec 2023
Great prompt service by the team. Our house flooded on a public holiday and they were there ASAP to assist us. Highly recommend!! Thanks, Paris
sentiment_very_satisfiedJoseph
21 Dec 2023
This company was great to work with from start to finish - they offered a free estimate on the phone and explained the whole process before they arrived (unlike another company I contacted who were vague and rude ). This gave me reassurance during this stressful situation. We had half our house under water from a burst hot water system. We can still not believe how they were able to dry everything so fast. The work they did was excellent - I highly recommend! The fact that all the staff were so friendly was the icing on the cake ! Thank you to ALL the Team.
sentiment_very_satisfiedJohn
17 Dec 2023
These guys are fantastic! My bathroom floor needed to be taken out and they were quick, efficient, clean and willing to communicate to me what was happening each step of the way. I have been an apartment manager in Melbourne for 9 years and from my experience, I highly recommend this company. They did an amazing job.
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